About us
PlanB Telecom Ltd. is Israel's leading eSIM provider, delivering instant mobile connectivity for travelers, businesses, and anyone seeking a smarter way to stay connected.
We specialize in cutting-edge eSIM technology that gives you reliable cellular service on demand - in Israel and worldwide. No physical SIM cards, no waiting, no hassle.
Our mission is simple: reinvent your mobile experience with smart technology, transparent pricing, and customer support that actually helps.
Since launching in 2021, PlanB Telecom has operated as a licensed MVNO (Mobile Virtual Network Operator) built on Israel's premium telecom infrastructure - giving you enterprise-grade connectivity without the enterprise price tag.
We're committed to delivering world-class communication services that combine innovation, network reliability, and an exceptional user experience - for individuals and businesses alike.
MVNO License: 7342
Company Registration: 516687209
Frequently Asked Questions
An eSIM (embedded SIM) is a digital SIM built directly into your device. No physical card needed - just scan a QR code or enter activation details and you're connected in minutes. It's the modern, hassle-free way to get mobile service.
Flexible plans that fit your needs, transparent pricing with no hidden fees, instant activation without waiting for delivery, premium network coverage across Israel and beyond, plus dedicated customer support that actually responds. We make staying connected simple.
Yes! PlanB Telecom supports number portability - bring your existing Israeli mobile number with you. The transition is seamless with no service interruption, and you can also get a new number if you prefer.
Most modern smartphones, tablets, and smartwatches support eSIM technology - including iPhone (XS and newer), Samsung Galaxy (S20 and newer), Google Pixel, and many more. Check your device's settings or contact us to verify compatibility.
No - you don't need to contact your previous provider. When you port your number to PlanB, we handle the transfer automatically. Your new eSIM activates instantly, and the switch is seamless with no additional steps required on your end.
Simple! After signing up, you'll receive a QR code via email. Just scan it with your device's camera (make sure you're connected to Wi-Fi), and your eSIM profile downloads automatically. You'll be online in minutes - no store visit required.
You can delete your eSIM directly from your device settings - just go to Settings > Cellular/Mobile Data > eSIM and remove the profile. To cancel your plan, contact our support team and we'll handle everything for you.
Currently, PlanB focuses on local Israeli connectivity. International roaming packages are coming soon! In the meantime, you can keep your Israeli number active and receive SMS/calls while traveling.
Absolutely. Your privacy is our top priority. We follow strict data protection standards and use secure, encrypted channels for all communications and transactions.
We partner with Israel's top carriers - Partner and Pelephone - to deliver the best coverage across the country. Your device automatically connects to the strongest signal in your location.
Re-issuing depends on how the eSIM was removed: If deleted properly via Wi-Fi, the first re-issue is free. A second re-issue in the same month costs NIS 25.
Easy! Delete the eSIM from your old device while connected to Wi-Fi, then request a new activation profile. Install it on your new device and you're good to go - no data loss, no downtime.
Multiple ways to reach us! Use the contact form on our website, email us, call us directly, or chat with our team via WhatsApp or Telegram. We're here to help - and we actually respond!